LifeWorks Austin
  • Workforce Development
  • Austin, TX, USA
  • Full Time

LifeWorks is looking for an organized and innovative Program Services Coordinator for our Workforce Development Program. The Workforce Development Program utilizes the Individual Placement and Support model of Supported Employment with young adults ages 16-26 who have experienced trauma. Supported Employment promotes recovery and wellness through placement and support in meaningful employment that aligns with the clients' preferences and strengths. The program aims to strengthen and expand education and training supports provided to clients by incorporating Supported Education principles and practices as well. Services are individualized and long-lasting with the ability to continue in the program regardless of the outcome of their last job or their previous job performance.

The Program Services Coordinator will support the integration of education support services within our existing workforce program and provide leadership of these services. The Program Services Coordinator will also manage the team's Employment Specialists, develop and maintain partnerships with education and training providers and employers in the community, and will manage a small caseload of clients. 

Our ideal candidate has:

  • Experience in assisting youth in seeking/maintaining employment
  • Experience in assisting youth in pursuing educational goals
  • Experience in leading a team
  • Strong skills in organizing workflow & developing systems
  • Ability to balance the interests of multiple stakeholders
  • Good eye for detail
  • "Can Do" attitude

DUTIES

  • Coordinates and assists in the development, delivery, and management of program services.
  • Carries out supervisory responsibilities in accordance with the Agency's policies and applicable laws.
  • Assists in compilation, analysis, and reporting of program outcomes.
  • Responsible for meeting all agency, program, contract, grant, and licensing standards, and policy compliance.
  • Completes required paperwork and reports; and responds to calls and inquiries from outside sources.
  • Provides direct client services, including maintaining a small caseload and providing education and employment support.
  • Establishes and maintains community contacts in the provision of services.
  • Other duties as assigned.

QUALIFICATIONS

  • Requires a Master's degree in Social Work, Counseling, or related field; or
  • Requires a Bachelor's degree in Social Work, Counseling, or related field with and 2+ year's experience; or
  • Equivalent combination of education and experience.
LifeWorks Austin
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